Benner grew up in Vermont and was an English major at Bowdoin College, in Maine.[1] After graduating in 1999 with "zero idea" about a career plan, she moved to Beijing to teach English.[2] While there, she wrote freelance for the Beijing Review,[1] a media outlet designated as a foreign mission by the State Department,[3] about everything from monks to music.[4] In the wake of the September 11 attacks, she began collecting information on how the event affected American expatriates. Prompted by a friend's suggestion that this idea would make an interesting news story, she pitched it to the Portland Press Herald in Maine. She had some contacts there, having worked at a deli in her college days, regularly making sandwiches for several of the newspaper's writers and editors. The Press Herald accepted the story, launching her U.S. journalistic career.[2]
Career
Her first job back in the U.S. was as a reporter with CNN Money. With no experience in finance, she got the job after telling a skeptical job interviewer:
I am broke, and I will work extremely hard. I can learn. All journalism is, is asking questions about things you don't know and finding answers.[2]
CNN Money was followed by a seven-year run as a New York–based Fortune reporter covering financial markets, hedge funds and private equity.[5] She then had three short stints as a staff writer. She "exited early" from The Information, a technology industry publication.[6][4] At Bloomberg she was a technology columnist reporting on Silicon Valley's "cult and culture" and writing a daily newsletter.[7] This was followed by a position she described as "journalistic drudgery", writing synopses of Jim Cramer's radio and television shows for TheStreet. She opined that, "Yeah, it got a little repetitive."[1] In 2015, The New York Times hired Benner as a technology reporter and its new Applebeat reporter.[8] In 2017, she joined their Washington bureau as a Justice Department reporter.[9]
Benner has been described as "masterful at digging into troubled companies", incredibly thorough and quite witty.[4] She uses multiple message apps to respond as quickly as possible and does "almost everything" on her iPhone.[14]
Personal life
Benner lives in Washington, D.C.,[9] and is married.[14] She is a trustee of Bowdoin College.[15] She is a knitter.[16]